Klouds Rx Notice of Privacy Practices

Effective Date: January 1st, 2026

Our Commitment to Your Privacy

At Klouds Rx, your privacy matters deeply to us. This Notice of Privacy Practices explains how we may use and share your personal health information, how we protect it, and the rights you have regarding your information. We are required by law to maintain the privacy and security of your protected health information and to provide you with this notice.

How We May Use and Share Your Information

We may use and disclose your health information for the following purposes:

Treatment

We may use your information to provide, coordinate, or manage your care. This includes communication between clinicians and healthcare professionals involved in your treatment.

Payment

We may use your information to process payments for services provided, including billing and payment collection.

Healthcare Operations

We may use your information to support our business operations, such as quality improvement, training, and administrative activities.

Other Permitted Uses

We may also share your information when required or permitted by law, including:

  • To comply with legal or regulatory requirements

  • To protect your safety or the safety of others

  • For public health purposes, when required

  • For health oversight activities

We will not use or share your information for marketing purposes without your written authorization.

Telehealth Services

Klouds Rx provides services through secure telehealth platforms. While telehealth allows us to provide care remotely, we take appropriate steps to safeguard your information during virtual visits. We encourage you to participate in telehealth sessions from a private, secure location whenever possible.

Your Rights

You have the right to:

  • Access your records
    Request a copy of your health information.

  • Request corrections
    Ask us to correct information you believe is inaccurate or incomplete.

  • Request restrictions
    Ask us to limit how your information is used or shared. While we may not always be able to agree, we will consider your request.

  • Request confidential communications
    Ask us to contact you in a specific way (for example, by email instead of phone).

  • Receive a list of disclosures
    Request a list of certain disclosures of your information.

  • Receive a paper copy
    Request a paper copy of this Notice at any time, even if you agreed to receive it electronically.

Our Responsibilities

We are required by law to:

  • Maintain the privacy and security of your protected health information

  • Notify you promptly if a breach occurs that may compromise your information

  • Follow the terms of this Notice

We reserve the right to update this Notice as our practices change. Any updates will apply to all information we maintain and will be made available to you.

Questions or Concerns

If you have questions about this Notice or how your information is handled, or if you wish to exercise your rights, please contact us:

Klouds Rx
📧 support@kloudsrx.com

Complaints

If you believe your privacy rights have been violated, you may file a complaint with Klouds Rx or directly with the U.S. Department of Health and Human Services. You will not be penalized for filing a complaint.

Acknowledgment

By signing our intake forms, you acknowledge that you have received and reviewed this Notice of Privacy Practices.